"This was a fabulous experience the staff is very professional & polite. I went for a tour on October 21st my birthday. I arrived a little late but wow to my surprise what they had for me was “Fabulous”. I came in and gave my name an let the concierge know who I was their to see. Then I noticed a plaque on the counter that had my name. lt said Happy Birthday Charles Horne. I looked at the concierge she said Happy Birthday. “Cynthia” the concierge let Norilee Roberts know that I had arrived. Norilee came out and greeted me and said you finally have arrived, come with me then we went back into the conference room where she offered me a seat, and then here comes the big surprise the staff came with a mini cake & lighted candle and singing Happy Birthday with a birthday card. Now that’s what sold me on this place that I’m planning to call home and move my Mom and I soon. Beautiful people that make you feel important and you matter. I also met the Manager she was Elegance and classy. The Fountains on Franklin is a awesome place I look forward to living their soon with my 87 years young Mom."
Review by Charles Horne
"The Fountains on the Franklins has been home to my mother for five years, she started out in Assistant Living where the Manager and Staff were remarkable they also had a very efficient and pleasant Social Director. The residents were always taking monthly outings and were offered other social and recreational activities. As my mothers condition worsened (Dementia) we transferred her to the Memory Care Unit at the Fountains where she is given specialized care from a warm and caring staff. The Director is awesome if you have any problems or concerns her door is always open."
Review by Jennel Proctor
"I am very excited about my relocation to The Fountains on Franklin. My tour was just awesome….Special shout out to Ms. Robyn West. She took so much time with me. For the perfect apartment. Thank You, Thank You."
Review by Evangelist Elaine Brock
"I was met by the staff of The Fountains on Franklin promptly. They were very kind and gave me the tour. The common areas were very nice, the dining room was fine. I especially appreciated the ability to scale back the number of services that were required as my mother-in-law is more independent than the other seniors. The room was very nice, very large, and clean, and I really liked the floor plan."
Review by Tim011084
"I got a chance to visit The Fountains on Franklin, and it was very nice. The lady who accommodated me was very informative. She was very knowledgeable about the place. She showed us around, and the facility is very nice and very clean. The rooms were very nice too. Their activities were very good. They have arts and crafts. They have a movie theater for them to see movies. They have a list of activities, and I like that. The residents that I saw where just comfortable and laid back. If I can sum it up, it had a very positive effect on me."
Review by Caring84873550
"I really liked the dining room in The Fountains on Franklin because they used tablecloths. I liked all of the amenities and especially how clean the place was. It would have been my choice if it was in our price range. They had ice cream socials, movie theatres, and beauty shops. I would recommend them to other people. I believe you have the option of buying either one or two meals a day. You could go up to three meals, but they also had a commissary and a snack bar. The staff seemed to be pleasant and comfortable in their environment. I didn’t see anything out of the ordinary. I would trust my mother with these individuals. I met the chef on staff. It was the cheapest of all that I visited. They offered all levels of care, including independent, assisted, and Alzheimer’s and specialized-need care. I was like, “Wow!” I can only say good things about them."
Review by William
"My dad is at The Fountains on Franklin. It seems friendlier and more like home. The staff’s work ethic is very good. We have no complaints. He participates in different activities. I do not know if they have exercises, but they do have bingo. The rooms are very spacious. Provider Response Thanks so much for reviewing our community. We do offer a wide selection of exercise classes including traditional stretch and fitness classes plus Yoga and Tai Chi. In addition to Bingo, your Dad can enjoy music and arts programming plus sporting events, happy hours and clubs like our Bid Whist Club. We encourage everyone to attend our themed dinners and socials, plus trips to the casino, movies and museums. Come join the fun any time you’d like! Thanks again. Sincerely, Tawania Sears, Executive Director"
Review by San1
"My father has been living in the independent section for 1 1/2 years. My mother died a year ago and this environment is great for him transition to living alone. He needs the activities for socialization, he likes the food and he’s made friends. The staff goes out of their way to assist and accommodate him. Everyone including Tawania the Executive Director, Nicole in Housekeeping and the dining staff has done something to make him feel welcomed and cared for. The amenities such as on site physical therapy are a plus. This is an excellent facility!!"
Review by Chrystal Roberts
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